Customs broker services in Brescia. Formalities handled by our in-house department.
Anyone looking for a customs broker in Brescia needs someone to lodge declarations and take responsibility for the documents. With us this is done by the in-house customs department of a freight forwarder that is an Authorised Economic Operator.
Answers to the most common questions.
Is Dalè a customs broker?
Dalè is an international freight forwarder with an in-house customs department and Authorised Economic Operator status. It is not a firm of customs agents, but it carries out the same operations asked of a customs broker: it lodges import and export declarations and follows the documents, in Brescia.
Do I need to sign a mandate for you to handle customs?
Yes, a written mandate is required to lodge a customs declaration on your behalf. We send you the form and explain the difference between direct and indirect representation. The mandate is signed once and can cover all subsequent operations.
Do you also handle Intrastat returns?
Yes, our customs department manages Intrastat returns for trade in goods with other European Union countries. We need the sales and purchase invoices for the period, with product and trading partner details.
Can you help us find the customs code for a product?
Yes, on request we help you classify the goods starting from the technical data sheet and the manufacturer's information. We explain the reasoning behind the proposed code and, in uncertain cases, consider with you whether to apply to customs for binding tariff information.
Do you also work for companies outside the province of Brescia?
Yes, we handle customs formalities for companies in Bergamo, Verona, Mantova, Cremona and the rest of Italy too. Documents are exchanged by email and declarations are lodged from our Brescia department; if the goods pass through our hub, customs is done at our warehouses.
Who should handle your customs formalities in Brescia?
Customs broker, customs agent, freight forwarder: who does what
In everyday language a customs broker, or customs agent, is whoever lodges customs declarations on behalf of a company. Strictly speaking, in Italy the customs agent is a professional enrolled in a register, working independently or in a firm. Dalè is something different: an international freight forwarder with an in-house customs department and Authorised Economic Operator status. For the customer the practical result is the same, namely correctly lodged declarations, with one difference: with us customs and transport are part of the same file.
What our customs department does
The department prepares and lodges export and import declarations for goods travelling by air, sea and road. It checks invoices and packing lists before departure, verifies customs codes, origin and value, handles inward and outward processing procedures and Intrastat returns for trade with European Union countries. For the firearms sector it takes care of the customs formalities that accompany licences and authorisations. Operations are carried out under simplified procedure at our warehouses in Via Bruno Buozzi.
Customs representation
To lodge a declaration on your behalf a mandate is required, that is, a written appointment. The Union Customs Code provides for two forms of representation. In direct representation the representative acts in the name and on behalf of the company, which remains the declarant. In indirect representation it acts in its own name but on behalf of the company. The two forms have different consequences for liability towards customs: before starting we explain which applies to your case and which documents to sign.
Why AEO status matters
Authorised Economic Operator is a status the Italian Customs Agency grants after examining a company's customs and tax compliance, its organisation, accounting systems and security. It is not a professional title held by an individual: it concerns the whole company and is reassessed over time. For those who entrust us with their formalities it means working with a party that customs knows and monitors, and being able to use the simplified procedures the status makes available.
Before the declaration: code, origin, value
Most customs problems arise before the goods move. A classification code chosen in a hurry, an origin declared without evidence, a value that ignores transport or royalties: these errors surface months later, during an audit. That is why, on request, we work with you upstream, starting from technical data sheets and contracts. In doubtful cases we consider together whether to ask customs for a binding ruling, which gives certainty for future operations.
When ongoing customs support is needed
Some companies need a declaration now and then. Others export every week, import raw materials, send products abroad for repair or process third-party goods: for them customs is a recurring activity, with deadlines and records to keep in order. In these cases we become a stable point of reference: we know your products and codes, keep the history of operations and alert you when a rule changes, as happened with CBAM for importers of steel and aluminium.
Where we are and how to start
The customs department is at our premises at Via Bruno Buozzi 14, Brescia, open Monday to Friday from 8:00 to 19:30. For an initial assessment send us the invoice or pro forma, the technical description of the goods and the origin and destination. We tell you which documents are needed, which procedure applies and what to expect in terms of duties and VAT. If you also need transport we arrange it; if you already have it, we handle the customs side only.
