Privacy policy

Notice on the processing of personal data of site users, under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR). Last updated: 11 November 2026.

1. Data controller

Dalè Silvio S.r.l., Via Bruno Buozzi, 14 — 25125 Brescia (BS), Italy. VAT and tax code 01063110173, REA BS-227954, certified email (PEC) dalesrl@pec.fedespedi.it. Email info@dale.it, phone +39 030 358 2281.

2. Data we process

Browsing data. In normal operation, the systems that run the site collect some data whose transmission is implicit in the use of Internet protocols (for example IP address, browser type, date and time of the request). It is used only to keep the site working correctly and securely.

Data you provide voluntarily. When you write to us through the contact form or at the email addresses shown, we process the data you give us (name, company, email, phone, content of the request) to reply. The form forwards the request by email to our offices through the providers listed in section 5 (Cloudflare and Resend): the site keeps no copy. Your IP address is used only to limit automated submissions.

Client area. For users enabled by Dalè we process email address, name, company and role, plus access data (date and time, IP address, login outcome). Access uses a one-time code sent by email: no passwords are used. Codes are stored only in encrypted form and expire after 10 minutes; the access log is used for account security.

3. Purposes and legal bases

• Replying to requests for information and quotes: pre-contractual steps at the request of the data subject (Art. 6(1)(b) GDPR). For this reason the form does not ask for consent, only confirmation that you have read this notice.
• Keeping the site working and secure: legitimate interest of the controller (Art. 6(1)(f) GDPR).
• Running the client area for customers and staff: performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR) and legitimate interest in secure access (Art. 6(1)(f) GDPR).
• Complying with legal obligations: Art. 6(1)(c) GDPR.

4. Processing and retention

Data is processed electronically, with appropriate security measures, by authorised staff. Requests that do not lead to a business relationship are kept for 12 months; where a business relationship follows, data is kept for the periods required by civil and tax law.

5. Recipients

Data may be processed by providers acting as processors under Art. 28 GDPR:

• Seeweb S.r.l. and Xmatica S.r.l. (Italy): site hosting and domain management;
• Cloudflare, Inc.: infrastructure and database of the client area, Turnstile anti-bot check on the form and login;
• Resend (Plus Five Five, Inc.): sending of the emails with the access code, from servers in the European Union;
• Microsoft Ireland Operations Ltd: company email.

Data is not disclosed or passed to third parties for marketing purposes.

6. Transfers outside the EU

Cloudflare, Inc. and Resend (Plus Five Five, Inc.) are based in the United States and may process data outside the European Economic Area. In that case the transfer takes place under the European Commission adequacy decision on the EU-US Data Privacy Framework, for providers that adhere to it, or under the standard contractual clauses approved by the European Commission.

7. Your rights

At any time you can ask for access to your data, rectification, erasure, restriction of processing and portability, and object to processing, by writing to info@dale.it. You also have the right to lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it).

8. Cookies

For the use of cookies and similar technologies, see the Cookie policy.